Stop being the
bottleneck
of your own business
A six-session practical program where SME owners learn to delegate real tasks, practice handover conversations, and build follow-up systems — without losing control.
Your business runs on you — and that's the problem
If you can't take a vacation without the operation grinding to a halt, the issue isn't your team. It's a system that was never designed to run without you.
Every decision comes back to you — approvals, exceptions, client issues, supplier calls. You're in every chain.
You've tried to delegate before — but it didn't stick. Either the work came back, or you had to redo it.
Your team isn't the bottleneck. The conversations that transfer real responsibility never happened.
Leadership books don't help — because your problem isn't conceptual. It's that you never practiced the actual handover.
We work with your actual agenda — not hypothetical scenarios
Each session focuses on the tasks you're currently doing alone. You identify them, decide who takes them, practice the conversation, and install a tracking system before the next session.
Identify
Map every task you currently handle alone — not because you have to, but because you never formally handed it off. Most owners find tasks they forgot they were carrying.
Define & Assign
Decide which tasks can move to whom — with clear scope, expected outcomes, and decision authority. Vague delegation produces vague results.
Practice the Conversation
The handover conversation is where delegation actually happens or fails. We rehearse it until the transfer of responsibility is explicit and understood by both sides.
Build Follow-Up
A delegation system without checkpoints becomes abandonment. You build a lightweight tracking structure that lets you stay informed without micromanaging.
Iterate Weekly
Each week you return with results from the previous session's assignments. What worked, what didn't, and what needs adjusting — in real time, with your real team.
The Goal
By session six, you've experienced at least one full week where you were not the bottleneck. The system exists. The conversations happened. The handoffs are real.
Six sessions. One real outcome.
Each session builds directly on the previous one. No filler content — only work that moves your actual situation forward.
Before anything can change, you need a clear picture of what you're currently carrying. In session one, each participant builds a complete inventory of the tasks they handle personally — from operational decisions to recurring approvals, client calls to internal escalations.
The second part of this session explores why each task stayed with you. Was it a skill gap in your team? A trust issue? A process that was never documented? Or simply a habit that formed without intention?
- Complete personal task inventory using structured mapping framework
- Categorize tasks by type: operational, relational, strategic, administrative
- Identify the real reason each task hasn't moved
- First draft of delegation candidates for the following sessions
Delegation without a clear recipient and defined scope is just wishful thinking. Session two is about making specific decisions: this task, to this person, with this level of authority, by this date.
We work through each delegation candidate and define the scope clearly enough that both parties will know when it's been done well. Ambiguity is the enemy of successful handoffs.
- Match each delegation candidate to a specific team member
- Define scope, expected outcomes, and decision authority for each task
- Identify capability gaps that need addressing before handoff
- Sequence delegations by readiness and impact
Most delegation attempts fail not because the task was wrong or the person was incapable — they fail because the handover conversation was vague, incomplete, or never happened at all. Session three is entirely practical: we practice the conversations.
Participants pair up and role-play actual handover scenarios from their own businesses. The goal is to make the transfer of responsibility explicit, mutual, and understood — not assumed.
- Structured role-play using your actual delegation scenarios
- Practice stating scope, authority, and expectations clearly
- Handle common pushback and clarification questions
- Develop your own language for these conversations
The fear behind most delegation resistance isn't laziness or distrust — it's the fear of losing visibility. Session four addresses this directly: you build a follow-up system calibrated to your actual risk tolerance and team capability.
This isn't about installing complex project management software. It's about creating simple, consistent checkpoints that give you the information you need without requiring you to be present for everything.
- Design your personal delegation tracking structure
- Establish checkpoint cadences for different task types
- Create escalation criteria — what comes back to you and when
- Test the system against your actual delegation portfolio
By session five, participants have been running their delegation systems for several weeks. Real things have happened: some handoffs worked smoothly, others hit friction, some team members stepped up while others needed more support.
This session is a structured debrief and adjustment workshop. Each participant brings their actual experience and we work through what needs to change — in the system, in the conversations, or in the expectations.
- Structured review of each active delegation
- Diagnose why specific handoffs are struggling
- Adjust scope, authority, or checkpoint cadence as needed
- Address team dynamics that are affecting the process
The final session has a specific goal: verify that each participant has experienced at least one week where the business operated without them as the central decision point. Not perfectly — but functionally, without grinding to a halt.
We document what was built, identify the next layer of delegation that's now possible, and each participant leaves with a concrete plan for continuing the process independently.
- Review and document the complete delegation system built over six weeks
- Identify the next tier of tasks ready for handoff
- Create a self-sustaining maintenance plan for the system
- Define personal metrics to track ongoing delegation health
Built on structured methodology
The program framework draws from established organizational development practices adapted specifically for Argentine SME contexts.
You're the right fit if...
You own or lead a small or medium business in Argentina with at least one other person on your team
You can't take a week off without things going sideways — and you know that's a structural problem, not just a busy period
You've tried to delegate before and it didn't hold — the work came back or the quality wasn't there
You're willing to do the actual work: map tasks, have real conversations, and build a system during the six weeks
You want practical output from each session, not frameworks to think about later
